We are very happy to inform you all that we have begun to ship the iPen 2 (iPad model) to our Kickstarter backers and pre-order customers! However, please note that if you are a pre-order customer or Kickstarter backer who chose the 30-pin iPad model, we will not be able to ship your iPen 2 until you update your chosen model to the iPad 4 model or iPad Air model. If you do not wish to upgrade your iPad to one of these newer iPad models, we will issue a refund to you for your order. For those who wish to have the soon-to-be-released iPad Air 2 model but already placed their order for a different model, please contact firstname.lastname@example.org and a customer service representative will gladly assist you.
Please note that our current production capacity is limited. Some customers may not receive their iPen at the same time as others do. However, we can assure you that we will be shipping out orders every day and that every customer will receive their order.
Regarding iPen 2 supported apps, our Calibrator app and the ibisPaint app are now available in the App Store for public download. We are currently working with several app developers to bring you a wide variety of apps with which you can use the iPen 2. In our Calibrator app, users can view the list of supportive apps in the “App List”. We will update this list whenever a new supportive app is integrated with the iPen 2, and users can view these updates. ZoomNotes has just submitted the integrated version of their app, which should be available for download in approximately a week.
Finally, when you receive your iPen 2 and you are ready to start using it, please note that the iPen 2 cannot function when placed under a strong light; this is because the iPen 2 receiver detects the stylus’s movement using a light signal. Under a strong light, the receiver will fail to recognize the stylus’s movement. Under such circumstances, a pop-up window will appear on the screen to notify the user. Despite this minor restriction, we believe that you will be able to enjoy using the iPen 2 without having to worry considerably about being interrupted by external factors.
Thank you to everyone who has contributed and supported us for over a year, we cannot be happier to finally be shipping the iPen 2 to all of you. We owe you all our thanks and gratitude, and we sincerely hope you all love the iPen 2 as much as we do. Again, if you have any questions or concerns, please feel free to e-mail us at email@example.com.